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NZ鈥檚 health service is failing some communities: building a better national system requires local partnerships

07 April 2022
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Dr Kaaren Mathias and Dr Sarah Lovell highlight the importance of meaningful community co-design of health services in an article on The Conversation.

The New 茄子视频app官网government is set to launch a massive overhaul of the health sector later this year. But to create a truly equitable system, local communities should be involved in developing the health services that affect them.

Today is World Health day. Themed 鈥渙ur planet, our health鈥, it re-imagines a world where people have control over their own and the planet鈥檚 health.

Globally, the climate crisis is causing premature deaths, malnutrition and poor mental health. Like COVID-19 and other global health threats, the effects of climate change are uneven and exacerbated by socioeconomic and political stressors.

We have begun to recognise that to improve health outcomes and address the social determinants of health, we must act hand-in-hand with local communities.

A focus on local needs

Each community and health system has its own geography, history, culture and assets, and when these are engaged with, health services are more听. They are also听.

Sustainable systems enable local solutions that meet the different needs of each place. This might look like drive-in COVID-19 vaccine clinics for West Auckland or听听for rural Northland.

Conventional health care priorities are typically underpinned by bio-medical evidence that prioritises measurable clinical interventions such as randomised controlled trials. While this can work well for trialling new drugs, quantitative studies can over-simplify the complex and unique settings of local communities.

Narratives and qualitative data are essential evidence to include in health service design. But change is often resisted by听stakeholders invested in the status quo.

Four reasons to focus local

There are four compelling reasons to co-design health services with communities 鈥 firstly, because it leads to better health service quality and outcomes.

Among Canadian听First Nations communities in Manitoba, the transfer of knowledge, capacity and funds to local control led to the development of new health programmes to meet local needs. Over time, these communities have seen lower rates of hospitalisation for preventable conditions than communities with limited involvement in setting health priorities.

In New Zealand, youth health services delivered by听听are co-governed by young people. They have increased access to care for youth with the most complex needs, and are viewed as听听than mainstream care.

Secondly, co-designed health responses are more locally appropriate.

Many have praised the speed and scale听听to the COVID-19 lockdown in March 2020. The provider Te P奴tahitanga, for example, surveyed over 18,000 people to identify key needs, and followed it with practical responses, such as supplying food packs and resources such as data access within South Island M膩ori communities.

Thirdly, when communities co-design health services, they听, moving from a focus on what is missing to what is already strong in community.

Identifying assets is central for M膩ori and indigenous communities. In the urban recovery process following the Christchurch earthquakes, Te R奴nanga o Ng膩i Tahu, the resident iwi and kaitiaki (guardian) of the region, undertook leadership which collectivised and coordinated M膩ori providers to support the wider community, including Asian and refugee community members.

Making it easy to be part of the process

How we engage communities in health is important.

Aotearoa鈥檚 past experiences with community participation and representation 鈥 elected members on district health boards, for example 鈥 have failed to reduce persistent health inequities that see M膩ori with less access to care and receiving poorer quality of care (such as听).

The fundamental issue is听one of power. To address inequities in health systems we must go beyond representation to involve communities in the design of health services.

So, how do we make it easy for communities to join in health service and system design?

When we include and represent diverse social groups in governance,听听it鈥檚 more likely that all groups will be cared for, which means health outcomes are more equitable.

Co-design has to be built on meaningful relationships that are developed over months and years. The community mental health听听we completed in a rural community in 2021 showed the importance of relationships of trust between community members and health providers to gain a genuine understanding of community priorities. This cannot happen in a hurry.

Funding for community health providers should also be equitable and underpinned by trust. Contracting relationships that are听听supports local solutions to local problems. Funding should enable community health providers to engage with their community and to recruit, retain and up-skill local staff who understand local assets and needs.

Real change will take time

Meaningful community co-design of health services requires time, relationship building, trust and听.

The upcoming听听propose the implementation of locality networks and Iwi Maori Partnership Boards, the latter working with Health NZ to set local priorities.

Locality networks present an opportunity to enhance community engagement and autonomy, foster links between sectors, and build on local strengths in health care delivery.

Where this is effective we will see lower levels of unmet need for health care, and fewer people听听with potentially preventable conditions .

As we celebrate 鈥渙ur planet, our health鈥 for World Health Day, we鈥檙e also celebrating all the ways health services are stronger because of community co-design.

This article was originally published on .


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