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Sharing Large Files

23 September 2024
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For transferring large files, UC uses REANNZ FileSender. Please note that this replaces UC Dropbag.

REANNZ FileSender聽

REANNZ FileSender is an open-source web application that allows you to bypass email limitations when sharing large files with anyone, simply and securely. This is included with UC鈥檚 subscription to REANNZ. Transfer up to 30 files at a time with a combined maximum size of 5 TB per upload

Email messages with large attachments can wreak havoc on email servers and end-users' computers. Downloading such email messages can take hours on a slow Internet connection and block any sending or receiving of messages during that time. In some cases, the download will fail repeatedly, breaking the recipient's ability to receive mail at all. Also, internet email clients add considerably to the size of the file being sent. For example, saving an Outlook message with an attachment adds up to 40% to the size of the file.聽

Share files larger than 1MB using REANNZ FileSender to temporarily make a file (or files) available to another user across the Internet, in a secure and efficient manner.聽

FileSender is not Dropbox聽

FileSender is a data transfer service where you securely make a file(s) available to another user across the internet.聽

Dropbox is a cloud file storage service that lets you share, synchronise, and collaborate on documents across the University and with an even wider group of collaborators in academia and industry.聽

Access FileSender聽

FileSender is browser-based application that can be accessed through .听听

Authentication is provided by Tuakiri login.聽

Can I share files with colleagues who don鈥檛 have access to Filesender?聽

FileSender offers a one-off voucher system which allows users to nominate non-Tuakiri members to send files. This ensures a user can both send and receive files through FileSender, even if dealing with an external non-federated partner.聽

How do I use it?聽

Simply log in to FileSender and add the email address (es) of those you want to share large files with, then attach the files 鈥 the recipient(s) will receive a link to download the file(s).聽

Is there any restriction on the FileSender file types I can send?聽

Yes. .bat and .exe files are blocked by default聽

Are there any restrictions on the number or size of files I can send?聽

You can send up to 1,000 files at a time, with a combined maximum size of 5TB per upload.聽

How secure is FileSender?聽

FileSender supports end-to-end encryption. To use this, you鈥檒l need to set an encryption password and securely share it with the recipient. This allows users to send sensitive data 鈥 secure in the knowledge that no one, including REANNZ, can access the content without the password set by you.聽

Where is my data stored?聽

In New Zealand, REANNZ has partnered with Catalyst Cloud to ensure that data is hosted in NZ by a NZ owned and operated organisation. Files sent with FileSender are available for up to 15 days. For short-term or time-sensitive material, you can set a shorter expiry date so that a file can only be accessed for a limited time. After 15 days, FileSender marks it for removal and automatically schedules a secure deletion after 15 days.聽

Who can help me with FileSender?聽

If you do encounter any issues with FileSender, please log an Incident on ServiceNow through the following link.

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